Services

Maintenance


On-Site Maintenance

The best way to protect your technology investment is through an iSoft Service Agreement. Several options are available to fit your particular needs. Most agreements include: all parts and on-site labor for replacement and repair, on-site troubleshooting, remote program management, local helpline, telephone support, and loaner equipment (as applicable). Annual and multi-year service agreements are available.


Key Benefits & Features

iSoft Solutions facilities are unique in their ability to support all facets of a project. Our facility consists of an internal warehouse for both receiving and staging equipment. There is space dedicated to pre-staging equipment and to facilitate testing prior to delivery to the site for implementation. This focus on ensuring functionality before deployment guarantees a higher quality solution and a more efficient delivery of that solution.

iSoft Solutions facility also houses laboratories where AV and VTC equipment is utilized in-house and can be used for communication and testing with customer solutions for support services.

Benefits & Features

iSoft employees were very aggressive in addressing any issues or questions regarding installation and training. The crew worked well with our scheduled training and allowed us to meet all the deadlines.

- U. S. Navy