about us

Corporate History – Story of iSoft Solutions

iSoft Solutions, LLC, opened in Virginia Beach, VA, in August 2005, by Lisbet Hughes, founder and President. iSoft Solutions is a locally owned and operated, SBA Certified, Economically Disadvantaged, Minority and Woman owned small business enterprise providing total integration solutions for Voice, Video, AV and Data, from initial planning, consultation, design, programming, integration, and implementation through testing, training and maintenance support services.

iSoft was established in response to a demand from several customers in need of turnkey technology solutions and support. The customers were dissatisfied with the quality of work and the customer service they received from other companies. Listening to her customers and seeing an opportunity to fill a niche, Lisbet envisioned a company that could not only provide leading technology solutions in the federal arena but one who could provide these solutions along with a high level of customer service and satisfaction.

iSoft Solutions continues to build strategic relationships with various government procurement personnel, customers and vendors/partners, while proudly upholding the corporate mission of providing total integration solutions along with personal service to maintain a high level of customer satisfaction. Our continued growth has allowed for an expansion of our resources into the Richmond, VA and DC/NoVA areas.


Approach/Philosophy – Quality Approach

iSoft Solutions mission is to help our customers address the ever-evolving challenges of sharing and communicating business information is defined by our quality approach. Our philosophy is defined by the values we hold as a company, enabled by the individual talents and work ethics of our employees, focused on the needs of our customers, and backed by the highest level of locally based service and support available. We accomplish our goals by focusing on the following:

  • Providing the highest caliber of engineering design with a highly certified and seasoned Engineering and Professional Staff
  • Providing high end commercial products from reputable manufacturers
  • Collaborating and communicating with the customer throughout a project to maximize the effectiveness of final solution
  • Being responsive to the ever changing project conditions and circumstances
  • Providing a Technical Staff that is both dependable and highly responsive during the times of the greatest demand
  • Constantly monitoring ways to improve customer service
  • Using the information we collect from customer surveys to improve our processes and procedures

Technical Expertise – Experience of Technicians/Engineers

technical

iSoft Solutions technicians and engineers maintain the ability to work unsupervised in secure environments. Each engineer and service technician maintains current manufacturer required certifications for the more recognized and commercial-grade products and solutions in the industry.

Continuous manufacturer and industry-recognized training is required to keep up with industry standards and ever-evolving requirements. Our technicians and engineers attend training classes for the major AV/VTC providers and maintain certifications such as:

  • Certified Technology Specialists
  • Chief Certified Partner
  • Extron Certified AV Associates
  • Crestron DigitalMedia Certified Engineer
  • Cisco Certified Videoconferencing Engineer
  • Various Digital Signal Processor (DSP) Certifications
  • Chief Certified Technicians
  • Extron AV System Designer
  • Cisco/Tandberg TPE and TSA Certifications
  • Various Programming Certifications

In addition to the above, iSoft staff maintains a variety of sales and technical certifications that evolve with the industry and emerging technologies.


iSoft Careers

Mission

iSoft Solutions' mission to help our customers address the ever-evolving challenges of sharing and communicating business information is defined by our quality approach. Our philosophy is defined by the values we hold as a company, enabled by the individual talents and work ethics of our employees, focused on the needs of our customers, and backed by the highest level of locally based service and support available.


Jobs Available

Please see below for current open positions. Send inquiries to: Careers@isoftusa.net
  1. AV Design Engineer
  2. AV Professional Services Engineer (PSE)
  3. AV Solutions Technician

Benefits

Why Work for iSoft Solutions?

iSoft Solutions offers a very competitive benefits package to our employees, including:

  • Medical Insurance
  • Dental Insurance
  • Retirement Plan
  • Vacation
  • Personal Days
  • Sick Leave
  • Paid Holidays
  • Company Sponsored Activities
  • Recognition Awards
  • Training

If you like working in a dynamic environment and are looking to become part of a successful team of professionals, we invite you to apply on-line today.

We are an equal opportunity employer with employment decisions made without regard to sex, race, age, disability, religion, national origin, or color.


iSoft provided a superior product with an exceptional level of customer service and professionalism. I feel completely confident in iSoft’s technicians, service and products.

- U. S. Air Force